Inventions & Innovations
Sometimes well-known, tried-and-tested solutions aren't available for a particular situation or they are not enough. At such times, I invent solutions for clients who are enterprising enough to try them out. And I keep evolving the inventions based on learnings from the field and the feedback of my clients. Some are described in my book, Agile IT Org Design, published by Pearson in 2015.
Here are some of the more substantial and recent ones.
Keep your CFO and investors happy
It is no longer enough to claim that you are investing in digital technologies, cloud, or AI. Investors and CFOs need to see impact on business results. Business Retrospectives offer a rigorous yet lightweight method of assessing, once a quarter, the business benefit of last quarter's investments in various initiatives, digital or otherwise. They help:
Business leaders prove and improve the benefits-performance of change (or run) initiatives, digital or otherwise..
CFOs and similar execs allocate funds based on objective criteria of performance.
Address attribution: A business metric moved but what initiatives and external factors contributed how much to the movement?
Nip Churn in the Bud
I invented this solution for a Head of Customer Success responsible for a B2B, scientific software product. The solution includes a lightweight framework to develop a leading indicator for churn by aggregating information (without systems integration or new software) from sources such as customer support, product usage analytics, and operational analytics.
Get in touch to know more.
Streamline your transition from project to product
In the world of projects and programs, it is easier to manage dependencies because their prioritization and scheduling can be centrally orchestrated. When we move away from projects and programs (for good reason), we need a way of managing dependencies without central orchestration. DependEasy provides an algorithm and a technique to simplify prioritization of dependencies among semi-autonomous teams while at the same time, optimizing throughput.
Get in touch if you'd like to explore this further.
Align technology with business
Alignment maps are organizational information radiators that help visualize the alignment of ongoing work with business outcomes. They help in two ways. Bottom up, they help development and operations team members understand how their work contributes to the big picture. Top-down, they help sponsors of initiatives understand how all the activity in the trenches is meant to contribute to the objectives they have approved funding against. Read more.
Get in touch if you'd like to implement this at your organization.