Sriram Narayan

As an independent consultant, I help tech and non-tech organizations worldwide overcome the challenges of the digital age. Here are some areas in which I can help through deep or quick engagements. I'm also available for short workshops or talks in these areas.

Business Leaders

In well-established businesses

  • Prove and improve the benefits-performance (realistic proxy for ROI) of your digital or product portfolios.

  • Deploy an objective and transparent framework for performance-based funding of initiatives.

  • Deal better with B2B or B2C churn

  • Improve Organizational Agility

In startups

  • Enable next stage of growth by taking pre-emptive action on orgdesign and operating model. Avoid growing into silos for product, design, and engineering.

  • Converge faster on product-market-fit without squandering capital.

Technology Leaders

  • How CDOs can progress from showcasing tech outcomes to creating business impact.

  • Project to Product transitions

  • Review management structure and their ways of working

  • Improve alignment with business

  • Rebalance Outsourcing, use of internal/external shared services

  • Improve Delivery Capability

  • Review alignment of enterprise architecture strategy with business strategy

Non-Profit, Government Leaders

  • Introduce agility into your context (Agile outside technology)

  • Improve collaboration and alignment

HR and related Leaders

  • Job architecture for tech departments

  • Tech role migrations

  • Improve Tech Recruitment

  • Reduce perceived Hierarchy, introduce elements of self-management.

My Credentials

I have cross-functional experience of 22 years in a variety of digital, product, and tech roles such as VP-Transformation Advisory, Director of Innovation, Head of Technology, Product Principal, and Leadership Coach. I am able to avoid providing impractical, generic, or superficial advice thanks to prior hands-on experience with product development and systems integration as shared below.

I have switched to a part-time role at ThoughtWorks after nearly 16 years of being full-time.

I have lots of experience with agile operating models and in improving ways of working in PMO, demand & capacity management, delivery management, product management, and executive decision making.

Earlier in my career, I worked as an application developer and software architect for ten years including five years of applying Extreme Programming methods such as test-driven development, continuous integration, and pair programming. As a product principal on GoCD, a continuous delivery pipeline tool, I conceptualized, designed, and served as a market-facing product manager for capabilities such as its command repository and its support for polling package repositories.

My first book, Agile IT Org Design, published by Addison-Wesley (a unit of Pearson) in 2015, describes how to improve organizational agility through orgdesign. It was later translated to Korean.

Enterprisers Project—a joint initiative of Harvard Business Review and RedHat—featured it as a must-read at the behest of John Marcante, CIO of Vanguard—the investment behemoth. The book was also featured in a digital leaders reading list thanks to a recommendation from Nick Williams, then-Managing Director, Consumer Digital, Lloyds Banking Group.

It continues to be relevant for those in the pursuit of greater organizational and business agility as confirmed by readers here, here, and here, for instance.

Later, I began helping clients move their digital product development organizations away from a project-centric funding and execution model to a more customer and product-centric model. My writings on the topic have become a de-facto industry reference. See this, for example.

Along the way, I created Cleararchy, a formulation for organizing hierarchy for the digital age and an alternative to formulations such as Holacracy and Teal organizations.

Korean Edition of Agile IT Org Design